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Maximizing Microsoft 365 for Business Efficiency

February 28, 20254 min read

Maximizing Microsoft 365 for Business Efficiency: Advanced Tips for Outlook

In today’s fast-paced work environment, email overload is a common challenge. With countless messages flooding your inbox, it's easy to feel overwhelmed and lose productivity. Microsoft Outlook, part of the Microsoft 365 suite, is packed with powerful features designed to help you manage your emails more efficiently.

At Nexcom MSP, we specialize in customizing Microsoft 365 solutions to match your business needs. Here's how you can maximize productivity with advanced Outlook features and take control of your inbox! 👊

1. Use Focused Inbox to Prioritize Important Emails

Outlook’s Focused Inbox intelligently separates important emails from less relevant ones, ensuring you see what matters most first.

How It Works:

  • Focused tab displays important messages based on your communication habits.

  • Other tab filters newsletters, promotions, and low-priority emails.

Real-Life Scenario:
A project manager receives dozens of emails daily from multiple teams. By enabling 
Focused Inbox, essential updates and action items are prioritized, while less critical messages (e.g., newsletters) are moved to the Other tab. This helps the manager stay on top of high-priority tasks without being distracted.

How to Enable It:

  1. Go to View > Show Focused Inbox.

  2. Outlook will automatically sort incoming emails into Focused and Other.

Pro Tip: Regularly review the Other tab to ensure no important emails are missed. If needed, move emails manually to the Focused tab to improve Outlook’s sorting algorithm.

2. Schedule Emails and Set Reminders for Effective Communication

Avoid email back-and-forth by scheduling messages at optimal times when recipients are more likely to respond. Additionally, use reminders to follow up on important communications.

Real-Life Scenario:
A sales executive drafts a proposal at 11 PM but schedules it to be sent at 9 AM the next day, ensuring it reaches the client’s inbox at the start of their workday. This increases the likelihood of a prompt response and avoids coming off as intrusive by emailing outside business hours.

How to Schedule an Email:

  1. Compose the email as usual.

  2. Click on Options > Delay Delivery.

  3. Under Delivery options, select Do not deliver before, and set the date and time.

  4. Click Close, then Send. The email will be stored in the Outbox until the scheduled time.

Pro Tip: Pair this with reminders to follow up on important emails by right-clicking the message and selecting Follow Up > Add Reminder.

3. Automate Repetitive Tasks with Quick Steps and Rules

Quick Steps allow you to automate common actions (e.g., forwarding emails to a team, archiving, or categorizing). Rulesenable automatic sorting and organization of incoming emails.

Real-Life Scenario:
An HR manager frequently forwards job applications to department heads. By creating a 
Quick Step, they can automate this task, saving time and ensuring no email is missed.

How to Set Up Quick Steps:

  1. Go to Home > Quick Steps > New Quick Step.

  2. Choose an action, such as Forward To, and specify the recipient(s).

  3. Name the Quick Step and click Finish.

How to Create Rules for Automatic Sorting:

  1. Right-click an email and select Rules > Create Rule.

  2. Set conditions (e.g., emails from a specific sender or with certain keywords).

  3. Choose actions like moving to a folder, forwarding, or marking as read.

  4. Click OK to activate the rule.

Pro Tip: Use rules to move newsletters, notifications, or CC’d emails to designated folders, keeping the main inbox clutter-free.

4. Leverage Email Templates for Consistent Communication

For recurring communications (e.g., customer follow-ups, status updates), Email Templates ensure consistency and save time.

Real-Life Scenario:
A customer service representative sends follow-up emails after every support request. Instead of rewriting the message each time, they use a template, ensuring consistency and reducing workload.

How to Create and Use Email Templates:

  1. Compose the email as usual, but leave out recipient details.

  2. Go to File > Save As and choose Outlook Template.

  3. To use the template, go to New Items > More Items > Choose Form and select your template.

Pro Tip: Combine templates with Quick Steps for even faster communication.

5. Declutter Your Inbox with One-Click Archive and Sweep

Outlook’s Archive and Sweep features help you declutter your inbox effortlessly:

  • Archive: Move emails to an Archive folder to reduce inbox clutter without deleting them.

  • Sweep: Automatically move or delete old emails from specific senders.

Real-Life Scenario:
A marketing manager subscribes to several industry newsletters but only reviews them monthly. Using 
Sweep, they set a rule to automatically move these newsletters to an Archive folder after 30 days, keeping the inbox focused on current tasks.

How to Use Archive and Sweep:

  • Archive: Right-click the email and select Archive.

  • Sweep: Select an email, then choose Sweep from the top menu and set rules for future emails from that sender.

Pro Tip: Set a weekly reminder to review the Archive folder and delete unnecessary emails.

6. Integrate Microsoft To Do for Efficient Task Management

Microsoft To Do integrates seamlessly with Outlook, allowing you to convert emails into actionable tasks with due dates and reminders.

Real-Life Scenario:
A project coordinator receives task assignments via email. They quickly add these to 
Microsoft To Do, setting deadlines and reminders, ensuring nothing falls through the cracks.

How to Convert Emails into Tasks:

  1. Right-click the email and select Create Task.

  2. The email is saved as a task in Microsoft To Do, where you can set due dates and reminders.

Pro Tip: Sync Microsoft To Do with Planner for more advanced project management.

Conclusion

By leveraging these advanced Outlook features, businesses can significantly enhance productivity and communication efficiency. However, customizing and optimizing these settings to match your specific workflow can be complex.

CTA: Struggling with email overload? Let Nexcom optimize your Outlook settings for maximum productivity.

Contact us today for a consultation and see how our Microsoft 365 expertise can transform your productivity.

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